1. Overview

Truly Heard, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you communicate with us.

2. Information We Collect

We may collect the following information when you contact or work with us:

Name
Phone number
Email address
SMS or message content related to business inquiries
Project-related details voluntarily provided by you

3. How We Use Information

Information collected is used solely for:

Responding to inquiries
Providing requested services
Scheduling and project communication
Business operations related to your engagement with Truly Heard, LLC

4. SMS/Text Messaging Privacy

SMS messages are used only for direct, one-to-one conversational communication.

We do not sell, rent, or share phone numbers or SMS data for marketing purposes.
Messages are not used for automated or bulk campaigns.
SMS communications are facilitated through Microsoft Teams Phone and its underlying telecommunications providers.

5. Data Sharing

We do not sell or share personal information except:

As required to provide services (e.g., telecommunications providers)
As required by law

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

7. Your Choices

You may opt out of SMS communications at any time by replying STOP.
You may request deletion of your contact information by emailing us.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or your data:

Truly Heard, LLC
Website: https://trulyheard.productions
Email: info@trulyheard.productions