1. Acceptance of Terms

By contacting Truly Heard, LLC or using our services, including communicating with us via phone, email, or SMS/text message, you agree to these Terms of Service.

2. Services

Truly Heard, LLC provides professional audio-related services, including but not limited to live sound production, audio mixing, recording, voiceover services, and related consulting.

3. SMS/Text Messaging Communications

Truly Heard, LLC offers SMS messaging for one-to-one, conversational communication with existing and prospective clients.

SMS use includes:

Scheduling and availability discussions
Project details and confirmations
Quotes, logistics, and general business communication

SMS use does not include:

Automated messaging
Bulk messaging
Unsolicited marketing campaigns

Message frequency varies based on the nature of the conversation.

4. Opt-In and Opt-Out

By sending a text message to a Truly Heard, LLC phone number, you consent to receive SMS replies related to your inquiry.
You may opt out at any time by replying STOP.
You may reply START to resume messaging.
You may reply HELP for assistance.

Standard message and data rates may apply depending on your mobile carrier.

5. No Guarantee of Availability

Communication via SMS does not guarantee immediate response or availability for services. Scheduling and service commitments are confirmed separately.

6. Limitation of Liability

Truly Heard, LLC is not responsible for delays, delivery failures, or message errors related to SMS services or telecommunications providers.

7. Changes to These Terms

We may update these Terms of Service from time to time. Continued communication with us constitutes acceptance of the updated terms.

8. Contact Information

Truly Heard, LLC
Website: https://trulyheard.productions
Email: info@trulyheard.productions

9. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. Please review it here: https://trulyheard.productions/privacy-policy